NOTE: If the From field is not visible, click the Options tab on the ribbon. Use the drop-down arrow of the From field to select the department account.
Tap the Add Account button in the left navigation pane, then tap Add a Shared Mailbox.Sign in to your primary account in Outlook App.The department mailbox should appear at the bottom of your list of mail folders on the left. From the list of mail folders, click on the department mailbox to expand and open it.Enter the full email address of the department mailbox in the pop-up dialogue box.Right-click on Folders from the left nav menu and select Add shared folder (on a MAC.Click on the Office 365 icon under Applications.Account will now be added to the left pane as a separate mailbox.(Department mailboxes are accessed with your own credentials, as a delegate of the account. On the UTRGV login pop-up window, remove the department email address and enter your own UTRGV email address and password.Enter your Department email address click continue.From the ribbon select Tools, select the Accounts option from the menu.It may take a while for the index to build to enable the mailbox to be searchable. NOTE: Allow some time for the email account to populate. Click the small arrow on the left of the department mailbox to expand and open it.From the left pane underneath your personal mailbox, click on the department mailbox.Close and re-open Outlook when you receive the message that the mailbox was added successfully.(Department mailboxes are accessed with your own credentials, as a delegate of the account). On the UTRGV login pop-up window, remove the department email address and enter your UTRGV employee email address and password.On the Outlook pop-up window, enter the department email address and click Connect.From the ribbon at top-left, click File, then click the Add Account button (above the Account Settings box).NOTE: Department mailboxes are accessed via the credentials of the employee granted access to the account. Or, list the conference room that calendar access is needed for. Description: Include the full email address that access is needed for.Resource: Departmental Email Access Request.
Request Access to an Existing Department Email Account To request a new department email account, please see this page. This article pertains to existing department email accounts.
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